Buy RealX IPTV Box
RealX comes with NO BUFFERING CLOUD TECHNOLOGY gives you no buffering and 200x ZAP technology.
Welcome to the RealX IPTV Support Center.
Whether you have questions about setting up your device, need troubleshooting assistance, or want to learn more about our services, we're here to help.
Welcome to the RealX IPTV Support Center. Here you’ll find all the resources you need to get the most out of your RealX IPTV experience. Whether you have questions about setting up your device, need troubleshooting assistance, or want to learn more about our services, we’re here to help. From getting started guides to FAQs, troubleshooting tips, and personalized support, we’re committed to ensuring that your RealX IPTV journey is smooth, enjoyable, and hassle-free. Thank you for choosing RealX IPTV—we’re here to support you every step of the way.
1. My box or channels not working properly ?
Simply restart you box fix most of problems.
2. Want to improve picture quality?
Reduce sharpen of your TV (Sony, LG, Samsung etc.) setting to zero and adjust contrast and brightness may improve picture quality. To adjust setting using your TV remote. Please check HDMI Settings.
3. The picture freezes and lagging?
A. Internet test
Real TV run on internet and consume high bandwidth. 99% of time problem is due to your internet. Follow step to check your internet speed
- Please check your internet speed (http://www.speedtest.net ) and should be more then 3Mbps stable check 4 to 5 times.
- Most of time internet problem fixed by just switch off your modem/router for 1 minute and then restart back or reset your modem
- If your device not getting enough speed then pleases contact your internet provider.
IF you device is connect with WIFI
B. Need to check WIFI signal strength
Check you WIFI network strength which will show in percentage. If you have less than 99% signal strength. Please check your modem setting or get better modem.
4. The picture is not entirely, black bands appear on the sides?
Adjust the aspect ratio of your TV ( Your TV set sony/samsung/LG etc) to 16:9 format.
5. How to Easy Factory Reset?
Please check this video for details. – Factory Reset Options
6. How to Hard Factory Reset?
Please watch this video for hard factory reset. Hard Factory Reset
7. How to Install App?
Please watch this video for How to install App – How to install App
8. How to use POP_CORN?
Please watch this video for how to use OP_CORN – How to use POP_CORN
9. How to Increase Memory of POP_CORN?
Please watch this video for increasing memory of POP_CORN – How to increase memory of POP_CORN
10. How to Use Catchup?
Please watch this video for how to use catchup – How to use Catchup
11. How to change Resolution Temporary and Permanent?
Please watch this video – How to change resolution temorary and permanent
12. How to Use Android Phone / Tablet as remote ( NO IPHONE)
Please watch this video – How to use
13. Screen goes Black for few second and start from same place.
Please watch this video – What to do